Number porting
You can bring a number you already own. Porting is a carrier-side process with paperwork and multi-day timelines, so it runs as a tracked request rather than an instant API call.
What we need
- The number, your current carrier, and the account number with them
- The last 4 of your account PIN (if your carrier uses one)
- The name of the person authorized to approve the transfer
Submit from Console → Numbers → Port a number (admins only).
Timeline
| Status | Meaning |
|---|---|
requested | We received your request. |
submitted | Filed with the carrier. |
foc_set | The carrier set a Firm Order Commitment date. |
complete | The number is live on Delivered. |
rejected | The carrier rejected it; the note says why (usually a detail mismatch). |
The status timeline is visible in the console; keep the old service active until the port completes.